SevenRooms Data Breach Exposes Customer Data of Millions

May 27, 2023
James McGill
SevenRooms
Data breach
Customer relationship management (CRM)
Personal data Customer information Names Email addresses Phone numbers
Credit card information
Dining preferences
SevenRooms Data Breach Exposes Customer Data of Millions

SevenRooms is a restaurant customer relationship management (CRM) platform that is used by many of the world's leading hospitality brands. The platform provides restaurants with a way to manage their guest data, including their contact information, dining preferences, and purchase history.

On December 15, 2022, SevenRooms confirmed that it had been the victim of a data breach. The breach exposed the personal data of millions of customers, including their names, email addresses, phone numbers, and credit card information.

The breach was caused by unauthorized access to the systems of one of SevenRooms' vendors. The vendor provides SevenRooms with a file transfer service that is used to securely transfer data between SevenRooms and its customers. The hackers exploited a vulnerability in the vendor's system to gain unauthorized access to the file transfer service.

Once the hackers had access to the file transfer service, they were able to download a backup database containing the personal data of millions of SevenRooms customers. The database included the following information:

  • Names

  • Email addresses

  • Phone numbers

  • Credit card information

  • Dining preferences

  • Purchase history

SevenRooms has since taken steps to secure its systems and prevent future breaches. The company has also notified affected customers and offered them free credit monitoring services.

This data breach is a reminder of the importance of protecting personal data. Businesses that collect and store personal data must take steps to secure their systems and prevent unauthorized access. Customers should also be aware of the risks of sharing personal data and take steps to protect their own information.

Tips for Protecting Your Personal Data

  • Be careful about what information you share online.

  • Only share personal information with trusted websites and businesses.

  • Use strong passwords and change them regularly.

  • Enable two-factor authentication whenever possible.

  • Be aware of the risks of using public Wi-Fi.

  • Monitor your credit report for any unauthorized activity.

By following these tips, you can help protect your personal data from being compromised in a data breach.

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